Refund Policy

At Louie Chase, we stand behind our commitment to provide exceptional products and service. Please take a moment to review our policies:

All Sales Are Final: We want you to be satisfied with your purchase. However, please note that all sales at Louie Chase are final, and we do not offer returns or exchanges. If you encounter any issues with your order, please reach out to us via email at info@louiechase.com, and we will do our best to assist you.

Ordering: When you shop on www.louiechase.com, you'll find that our products are typically in stock and available for immediate order. While we strive to maintain accurate inventory, there may be occasional instances of overselling. In such cases, orders are fulfilled in the sequence they are received. It's important to note that items in your shopping cart are not reserved. Completed orders are subject to payment verification and product availability.

Shipping Responsibilities: Louie Chase is not liable for any issues related to shipping logistics, delays, or other matters that may occur during the transportation of your order by our chosen shipping carriers. Any concerns or problems related to the shipping process should be addressed directly with the respective shipping carrier.

Returns & Exchanges: Louie Chase does not facilitate exchanges or returns on any of our products. We want to ensure that you are completely satisfied with your order, and therefore, all sales are considered final. Please note that we do not offer refunds for shipping costs once a package has been sent, as these charges are non-refundable.

Disclaimer: Please be aware that Louie Chase is not responsible for any services or repairs related to equipment in use or the connection of Louie Chase products.

Thank you for choosing Louie Chase, where we strive to provide quality products and exceptional service to our valued customers. If you have any questions or concerns, don't hesitate to contact us at info@louiechase.com